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Medical Transcription :

  • Our Medical Transcriptionists are members of the American Association for Medical Transcription (AAMT)
  • Accuracy as per AAMT guidelines and satisfaction guarantee
  • 24/7 operations with 24-hour help line accessibility
  • Email and chat help
  • Totally custom solutions. Dictate by telephone, digital handhelds or your internal dictation systems and download transcripts from our secure website, email, VPN, etc.
  • Turn around time - 4 hours for STAT files and 12 hours for normal reports. Online Web-based transcription providing live transcription at client site... Turn-around time compliance reporting available for review and live job status available through client web monitoring.
  • HIPAA Compliant
  • 3-Tier quality check with total satisfaction guarantee.
  • Dedicated MTs, QA's and Customer Service groups for each client.
  • Ability to handle all types of reports and all medical specialties for Hospitals,

Medical Billing :

  • Patient registration, verification of eligibility & charge entry to patient - bill generation & transmission, follow-up with payer, payment posting, A/R & collection.
  • Extensive experience in billing, coding, receivable management and call center operations for US providers, across both commercial and government payers.
  • Patient statements generated including the status of all charges, payments and claim filing information.
  • Audit and review of past due and closed accounts, followed by account due calls and re-billing.

Collections :

  • Collecting unpaid balances
  • High ethical standards, training and regular updates on HIPAA and FDCPA guidelines.
  • Focus on unpaid or under-paid insurance claims and pursue these from commercial insurers, managed care, worker’s compensation, no-fault and liability carriers.
  • Full audit, processing and rebilling of outstanding third party claims.

Call center and support services :

  • Insurance pre-verification
  • Scheduling / re-scheduling
  • Back office support services and telephone answering support with text messages to cell phones, emails, etc
  • Off-hours and Emergency routing of calls
  • On-Site/Off-Site Admin support

IT Services :

  • Computer and Network Support
  • Software selection, installation and customization
  • On-Site/Off-Site data integration and web support
  • Off-hours and Emergency routing of calls
  • System upgrades